Sunday, April 27, 2008

Sale item unavailable - week after week

Marlow Heights; 23 Apr 2008, 10:00 AM

Back about March 9, your weekly circular for the Marlow Heights store advertised McCormick Sea Salt Grinders at 2 for $4.00.

There was and is a label on the shelf saying that the sale price is good until May 8.

But you have never had the produce on the shelf during the sale period. Some days the slot for it is vacant. Other times there is some other McCormick product in the spot with the Sea Salt label.

Will this item ever be in stock before the sale is over?

Or are you waiting for the sale to be over so that you won't ever have to sell it at the advertised price?

Posted 4/27/2008

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Selected links about Giant Food

Wikipedia's history of Giant Food Includes the following statement about the once successful culture Giant has abandoned:
There were several reasons for Giant's market domination during Danzansky's 13-year tenure as president. First and most important were the principles laid down by founder N.M. Cohen. Companies often have paper principles but Cohen enforced them. The first principle was uncompromising quality. In the upscale Washington Metro Area, this was a competitive advantage Giant's competitors were slow to emulate until the advent of Whole Foods Market many years later. The second principle was value. Cohen believed that shoppers wouldn't mind paying a bit more if they got their money's worth in consistent quality. The third principle was service. Cohen was rarely in his office. He tirelessly spent his days dropping in unannounced at his store and making sure that every customer was treated as a welcome friend. He would be known to bawl out an employee for refusing to give a customer a refund for a spoiled competitor's product.